Woolpower manufactures warm base layers and mid-layers using our proprietary material, Ullfrotté Original. All our products are made in Sweden. In our factory in Östersund, we handle everything from knitting and preparing materials to sewing, packing, and warehousing. We specialize in producing functional products that withstand extreme weather conditions, sudden changes in climate, and varying activity levels. Our clothing is designed to be the first choice for those who spend significant time outdoors and want to feel secure in their gear. Our garments are equally appreciated by hikers and wind turbine technicians alike.

We manufacture all our products in Sweden. At our factory in Östersund, we handle everything from knitting and preparing materials to sewing, packing, and warehousing. The factory also houses our administrative departments, including order management, production planning, purchasing, finance, sales, and marketing.

Woolpower is owned by brothers Adam and Daniel Brånby and is part of the family business Ekstigen AB. Within the same corporate group, you will find:

• • Gränsfors Bruk, which produces hand-forged axes in the forge in Gränsfors.
• • Wetterlings, which also manufactures hand-forged axes in the forge in Storvik.
• • Svedbro Smide, known for the blue Svedbro wrecking bar, previously known as TOVE wrecking bar.
   

All three companies share a crucial commitment: they keep their production in Sweden and uphold craftsmanship, knowledge, environmental responsibility, and tradition. We encourage you to visit our colleagues at gransforsbruk.com, wetterlings.se, and svedbrosmide.se to learn more about forging and their products.

Woolpower’s webshop is managed by the logistics company Svalan Logistik AB, a sister company of Woolpower. Their responsibilities include payment processing, delivery, returns, and complaints.

Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund Sweden

An order confirmation is always sent to the email address you provided when placing your order. If you haven’t received a confirmation, please check your spam folder to ensure it hasn’t ended up there or verify that you entered the correct email address.

Removing a product or making changes to the color or size may be possible if your order has not progressed too far in our packing process. However, it is unfortunately not possible to add products to your order.

If you want to add something to your order, it’s important to contact us immediately, before the order has been packed. The easiest way to do this is to cancel the original order and then place a new one.

Please contact our customer service for assistance if needed.

Contact our customer service via email at contact@svalanlogistik.com or by phone at 063-12 27 00 if you need assistance with canceling your order. Please reach out to us as soon as possible, as your order cannot be canceled once it has been picked, packed, or shipped.

Your package will remain at the PostNord pickup point for 7 days. After that, the package will be returned to us.

If you do not pick up your package and it is returned to us by the delivery point, we reserve the right to charge you for the associated costs. Currently, the fee is 200 SEK in Sweden, which covers return shipping, processing fees, and handling costs.

If you have changed your mind, you need to collect the package and return it to us. You can find information on how to make a return under the “Returns” section.

To shop as a business, select the “Organization/Company” option at checkout. Please note that when you order as a business, your invoice will be sent from Klarna’s partner, Billie.

Payment security is a top priority. Svalan Logistik uses payment solutions from Klarna Bank AB, PayPal, and Stripe. – For purchases in SEK with delivery within Sweden, the payment solution from Klarna AB is used. – For purchases in EUR with delivery within Europe, as well as purchases in USD or CAD with delivery to the USA or Canada, payment solutions from Stripe and PayPal are used.

Yes, all prices for our products are inclusive of VAT.

In the checkout, there is a field labeled “Gift Card/Voucher.” Enter the gift card code from your voucher and click “Apply.” If the code is valid, the discount will be applied to the product/order.

Once the discount is activated, an additional line of text will appear in your shopping cart.

No. Physical gift cards from us can only be used in our factory store in Östersund and the outlet store in Ånn. If you would like to give a gift card that can be used in our webshop, you can purchase a digital gift card.

Your invoice will be sent to the email address you provided when placing your order. For customers in Sweden, you can also view your invoice by logging into “My Klarna” on their website or through the Klarna mobile app.

If you wish to return a product, please fill out the return slip that came with your order and send it back using the return shipping label provided. Once your return is processed, we will credit the amount to your account. For customers in Sweden: If you have chosen invoice as your payment method, you need to report the return to Klarna via their app or customer service. Your invoice will be paused until we have processed your return.

Once the return is handled, your invoice will be credited or adjusted, and a new, updated invoice will be sent out from Klarna.

For customers in Sweden: If you have any questions or wish to manage your invoice, please contact Klarna at 08-120 120 10 or via Klarna customer service. For customers outside of Sweden:  If you have any questions, contact contact@svalanlogistik.com

Within Sweden, goods are delivered via Postnord. Outside of Sweden, goods are delivered via UPS.

A fixed shipping cost based on your delivery address is added to all purchases. The shipping costs are as follows:

• Within Sweden: 49 SEK
• Within Europe*: 12 EUR
• To the USA: 30 USD
• To Canada: 40 CAD

*Svalan Logistik AB does not deliver to Menorca, Mallorca, or the Canary Islands.  

Shipping costs are non-refundable.

We aim to deliver the goods within:

• • Within Sweden and Europe: 3-5 business days
• • To the USA and Canada: 7-8 business days
   

Note! During long weekends and periods of high order volume, delivery times may be extended. However, we do our best to ensure you receive your package as quickly as possible. Orders placed on public holidays are processed on the next business day. If an item is out of stock, this will be indicated next to the product. All deliveries include a specification of what you have ordered.

For customers in Sweden: We send all our packages within Sweden via PostNord, and updates about your package are provided through them. You can receive information via email or track your package directly in their app, “PostNord”. For customers outside Sweden: Currently, we do not offer tracking for packages sent outside of Sweden.

Yes. We deliver to the following countries: Sweden, Denmark, Estonia, Finland, France, Greece, Iceland, Ireland, Italy, Canada, Croatia, Latvia, Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Czech Republic, Germany, Hungary, USA.

Your package will remain at the PostNord pickup point for 7 days. After that, the package will be returned to us.

If you do not collect your package and it is returned to us by the pickup location, we reserve the right to charge you for the costs incurred. The fees are as follows: Within Sweden: 200 SEK Within Europe: 20 EUR To the USA: up to 50 USD To Canada: up to 70 CAD The fee covers return shipping, administration, and handling costs.

If there is visible damage to your package, please report it immediately to your pickup point when collecting the package. They must receive the report on the same day to process the matter

It’s also important to take photos of the package and the packaging before opening it, and then also of the product(s) once unpacked.

Contact us via email at contact@svalanlogistik.com as soon as possible and include photos and a description. We will initiate a claim. We need to receive this information from you within 3 days to notify the carrier.

Neither Woolpower, Svalan Logistik AB, nor PostNord charge any additional fees after you have placed your order. Shipping costs are clearly stated in your order confirmation.

If you have received an SMS or email stating that you need to pay extra to receive your package, it is most likely fraudulent. Unfortunately, scam messages sometimes circulate via email and SMS, claiming to be from the carrier of your package. Do not click on any links if you are unsure of their legitimacy.

We offer a total of 30 days for free returns, consisting of a 14-day right of withdrawal and an additional 16 days of extended return period. This is counted from the day you pick up or receive your order until you return the package to the postal agent.

If you wish to exchange a product, you need to place a new order for the desired item.

Return the product you do not wish to keep by filling out the return slip that came with your order and sending it back using the return shipping label provided with your order.

We will credit the amount once your return has been processed.

• Fill out the return slip Specify what you want to return and pack the return slip with the item(s) you wish to return/complain about.

• Order number
• Name
• Phone number
• Reason for return

• Pack Pack the items and make sure the package is securely sealed. The original packaging of the product should not be used as outer packaging, and the return shipping label should not be applied directly to the original packaging. The product must be returned in unused condition

3. Send The address to which you should send the package:

Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund, Sweden

• For Sweden: Report return with Klarna If you selected invoice via Klarna, you must also report your return through their app or website so that your invoice can be paused until we have processed the return. We will credit the amount once your return has been processed.

Please note:

• Pack the item carefully to avoid any shipping damage.
• We recommend sending the return with tracking and requesting a receipt that includes the parcel ID from the drop-off location. This makes it easier to track the return shipment if needed.
• Label the return with your order number.

Returns are at the customer’s expense.

If you no longer have the return slip, you can write the following information on another piece of paper and include it:

• Order number
• Name
• Phone number
• Reason for return

Do the following:

• Pack the item carefully to avoid any shipping damage.
• We recommend sending the return with tracking and requesting a receipt that includes the parcel ID from the drop-off location. This makes it easier to track the return shipment if needed.
• Label the return with your order number.

Send to:  Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund, Sweden

Otherwise, follow the same steps as under “How do I return a product?”

Our goal is to process a return within 5 business days after we have received it. During periods of high volume, the processing of returns may take a little longer.

• Contact customer service Start by contacting us via email at contact@svalanlogistik.com. In the email, attach pictures or a video showing the defect/issue with the product, explain the problem, and describe how the product was used. Also include the order number for the complaint.

• Feedback and proposed solution We will contact you to proceed with the complaint. If the product is being returned for a complaint, it must be clean, free of dog hair, dirt, etc. If the product is not clean when it is returned to us, it may be sent back without action.

Note! Complaints regarding cosmetic defects are not accepted for fabric, felt sheets, zippers, and Felt slippers.  

In case of a dispute

In the event of a dispute, we always follow the recommendations of the Swedish National Board for Consumer Disputes. You can also choose to start the process on the EU’s common dispute resolution platform, which you can find here: http://ec.europa.eu/odr.

Returns are paid by the customer.

Svalan Logistik naturally covers the return shipping costs for defective items or items that have been packed incorrectly. Svalan Logistik only accepts returns of products purchased via Woolpower’s webshop.

The right of return does not apply to gift cards and/or sealed products that have been opened, such as Briefs Xlong W’s, Boxer Xlong M’s, Boxer M’s LITE, and Hipsters W’s LITE.

The wool we use in our clothing comes from merino sheep that graze in Uruguay and the Argentine part of Patagonia.

When discussing wool fibers and which wool fiber is best for base layers, there are primarily two factors to consider. The first is the micron count, which refers to how fine or thin the wool fiber is. A typical human hair is about 60 microns, while fine wool is in the range of 14-23 microns. To wear wool close to the body, you want the thinnest wool possible to avoid itching. The second factor is the crimp (waviness) of the wool per centimeter. The more crimp the wool has, the more air it traps, making the material warmer. Merino wool has about 40 crimps per centimeter, more than any other wool fiber.

Our dream is to have all production steps in Sweden. Unfortunately, there are not enough sheep in Sweden with wool quality suitable for use in base layers. There are also no washing, dyeing, or spinning facilities in Sweden that can deliver the fine quality and volume of wool yarn we require.

Using a raw material that comes from living animals requires ensuring the animals are well cared for. We require that the farms where our wool comes from follow the IWTO’s five guidelines for animal welfare.

• Freedom from hunger, thirst, and malnutrition – through access to fresh water and a diet sufficient to maintain full health and strength.
• Freedom from discomfort – through provision of a suitably protected and comfortable environment.
• Freedom from pain, injury, and disease – through prevention or rapid diagnosis and treatment.
• Freedom to express normal behaviors – through provision of sufficient space, suitable facilities, and companionship of the animal’s own kind.
• Freedom from fear and distress – ensuring that conditions and treatments applied avoid mental suffering.

Yes, Woolpower’s wool is 100% mulesing-free. Since we want the sheep that provide our wool to be well-treated and not subjected to any painful procedures, we source our wool from Uruguay and Argentina, where the fly causing mulesing is not present. Therefore, the issue of mulesing does not occur, and we can guarantee that all the wool in our products is 100% mulesing-free.

Ullfrotté Original is a material developed by us in the early 1970s in Östersund, Jämtland, in collaboration with doctors and the Swedish military. The material is durable and consists of fine merino wool, polyamide/polyester, and, most importantly – air!

Air? You might wonder. Yes, air does not conduct heat away to any significant degree, but textiles do. Our material is a knitted terry fabric with a smooth exterior and an interior made of terry loops. The fluffy loops, combined with the wool’s crimped fibers, create a fabric that traps a lot of air and has few contact points with the body, effectively insulating body heat. The more air that is kept around the body, the better the heat is retained.

Ullfrotté Original efficiently transports moisture away from the body thanks to its airy structure and the right fiber combination, keeping you warm even when the material is damp. At the same time, it helps cool you down when it’s warm outside. Thanks to wool’s natural properties, the garment also doesn’t retain odor, even after sweaty activities.

Read more about Ullfrotté Original here.

Woolpower LITE was developed as a complement to Ullfrotté Original. It is ideal for those who naturally run warm or need a thinner base layer for more high-intensity activities.

The LITE fabric is a rib-knitted material, which allows the garments to fit closer to the skin. As a result, instead of creating an insulating air gap, the fabric has more contact points that effectively conduct away your body heat. This makes LITE feel cooler than Ullfrotté, even though it contains a higher percentage of wool.

Read more about Woolpower LITE here.

Woolpower Protection products are specially designed for professional use where specific safety and functionality requirements are essential. Wool is inherently flame-retardant and does not melt, which helps prevent severe burns. All garments in the Protection collection are certified with flame protection, antistatic properties, and protection against electric arc flash. These products are designed to minimize injury if an accident occurs.

Bär alltid anpassade kläder för att förebygga skador när du arbetar. OBS! Protection-sortimentet kan ej köpas online, hitta din närmaste Yrkesåterförsäljare här

When we talk about the thickness of Ullfrotté, we use an insulation scale:

• • Ullfrotté 200: Our thinnest version of Ullfrotté, used in base layers and Socks 200.
• • Ullfrotté 400: Used in our mid-layers and Socks 400, as well as our Logo Socks, knitted in Ullfrotté 400. The material is thicker, providing more insulation and extra warmth.
• • Ullfrotté 600: The Full Zip Jacket 600 is our thickest mid-layer. The jacket feels more robust and heavier than the thinner Full Zip Jacket 400. We also make warm socks in Ullfrotté 600.
• Ullfrotté 800: Used in our thickest socks.

Our product range has largely remained the same for 40 years. This is a deliberate choice.

For us, it’s not about launching new collections or products every season or even every year. Our philosophy is to produce clothing that serves a clear purpose and lasts a lifetime – both in appearance and quality.

For an enjoyable outdoor experience, the right clothing is crucial, whether you’re moving actively or taking a leisurely walk. A thermal and moisture-wicking base layer is essential when you warm up and start sweating, as water conducts heat 25 times faster than air.

Consider whether you tend to feel warm or cold, your activity level, breaks, and the climate you’ll be in. All these factors influence the choice of material and thickness. For more guidance, check out our base layer guide.

A thermal and moisture-wicking base layer is essential when you warm up and start sweating. Wearing garments that efficiently move moisture away from your skin is important because water conducts heat 25 times more effectively than air.

A wool base layer offers numerous remarkable benefits. Compared to cotton, wool is far superior in both moisture-wicking and thermal insulation.

Why? Because wool fibers are naturally designed to protect against moisture and cold, as well as overheating. Nature solved the challenge of staying warm and managing sweat long before we began researching it. That’s why wool is often referred to as nature’s own performance material. The structure of the fiber allows wool to trap a significant amount of air to insulate body heat while its hydrophobic properties effectively transport moisture.

When choosing wool fibers for base layers or other close-to-skin garments, two key factors are critical for comfort and performance:

• Micron count: This measures how fine or thin the wool fiber is. A typical human hair has a diameter of about 60 microns, while fine wool ranges between 14 and 23 microns. For a wool garment to be comfortable against the skin, the fiber needs to be as fine as possible to avoid itching.
  • Our Ullfrotté garments have a micron count of 22.
  • Our LITE garments have a micron count of 19.5.
• Wool crimp per centimeter: The crimpier the wool, the more air it traps, resulting in better insulation. Merino wool has approximately 40 crimps per centimeter, more than any other wool fiber.

The most wear and tear on clothing comes from washing. The clever thing about wool is that its fiber surface is water-repellent, which inhibits bacterial growth and, consequently, bad odors. Wool garments don’t need to be washed often and can be effectively refreshed by airing them out, preferably in humid weather.

When it’s time to wash your wool garment, we always recommend following the care instructions. All Woolpower garments can be washed at 60°C, whereas many other wool garments are limited to 30°C.

The most important thing when washing wool is to use a gentle detergent or a wool-specific detergent, as the enzymes in regular detergents break down the proteins that wool fibers are made of.

Wash garments inside out to further extend their lifespan, and remember not to use fabric softener.

Since wool is a natural material and its fibers are made of protein, avoid storing your base layer in a dark, enclosed space for extended periods. This reduces the risk of pests, such as clothes moths, viewing your base layer as a feast.

No, is the short answer. However, when discussing itchy wool garments, it’s important to know that there are two key factors for both comfort and functionality:

• Micron count: This measures how fine or thin the wool fiber is. A typical human hair has a diameter of about 60 microns, while fine wool ranges between 14 and 23 microns. For a wool garment to be comfortable against the skin, the fiber needs to be as fine as possible to avoid itching.
  • Our Ullfrotté garments have a micron count of 22.
  • Our LITE garments have a micron count of 19.5.
• Wool crimp per centimeter: The crimpier the wool, the more air it traps, resulting in better insulation. Merino wool has approximately 40 crimps per centimeter, more than any other wool fiber.

Yes, sustainability is the core of our business model. It is deeply rooted in our values as part of our company’s DNA. Our products are, and will always be, produced with a focus on fair working conditions for everyone involved in their manufacture. They will always have a timeless look and high durability so that you, as the user, can enjoy them year after year.

Feel free to read more about our sustainability efforts here.

All production requires resources. For us, it’s important to take responsibility for the resources we consume. Creating products with long lifespans and high durability is one of the cornerstones of our sustainability work.

Feel free to read more about our sustainability efforts here.

Our product range has largely remained the same for 40 years. This is a deliberate choice.

For us, it’s not about launching new collections or products every season or even every year. Our philosophy is to produce clothing that serves a clear purpose and lasts a lifetime – both in appearance and quality.

We know that the greatest environmental impact of clothing comes from production. Therefore, the most sustainable garment is the one you wear year after year until it’s completely worn out. Our products are developed with a focus on function, high durability, comfort, and timeless design, all so that you can use them for as long as possible.

Product development at Woolpower is more about technical precision at the fiber level than creating new products. The focus is on optimizing existing products and materials, as well as how we can take care of worn products to extend the lifespan of the raw materials. Only by giving each raw material as long a life as possible can we call ourselves sustainable.

Only by giving each raw material as long a life as possible can we call ourselves sustainable.

Feel free to read more about our sustainability efforts here.

The foundation of our business model is to create timeless garments with high function and quality that you can use again and again for many years.

That’s why we have a clear product strategy for developing our products and have chosen to maintain a static product range. A static product range means that:

• We can produce at a steady pace year-round instead of having low and high seasons.
• We can plan ahead for yarn and other raw material purchases with our suppliers and place orders in large volumes. This gives them the opportunity for more secure, efficient, and sustainable production.
• We never have to discard materials from production because a material or color has been discontinued.
• Our retailers never need to have sales, as they know the same products will be available in the next season.

In other words, we’ve been working with the slow fashion method from the very beginning of our company.

Feel free to read more about our sustainability efforts here.

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At Woolpower, we dislike the throwaway culture and strive to give each raw material a long life. We create products with high demands for both function and appearance, and we take pride in our quality. Despite our careful quality process, it can happen that a garment does not meet our standards.

To reduce waste, we offer second-quality garments with minor cosmetic defects in our factory store in Östersund. These products have the same functionality as our premium garments, and the defect is often so small that it’s barely noticeable to the customer.

Read more about what constitutes second-grade products here.

Woolpower’s factory is located a few kilometers from Östersund’s city center, at Gärdsgårdsvägen 2.

The factory is about 11,500 square meters in size. Here, we produce socks and garments, from yarn to finished packaged product, and also have a large warehouse.

Woolpower manufactures warm base layers and mid-layers in our own developed material, Ullfrotté Original. We make all of our products in Sweden. In our factory in Östersund, we handle everything from knitting and preparing materials to sewing, packing, and warehousing.

• Product development – How can we make our products even better?  
• Knitting – From yarn to fabric
• Preparation – Washing, shaping, and cutting sewing parts
• Sewing – From the first to the last stitch
• Packing & Warehouse – We package and store products
• Factory Store – Here, you can purchase both first-quality and second-quality items
• Electric Vehicle Charging – Outside the factory, there are 6 fast chargers for electric vehicles with space for 12 cars to charge simultaneously. Each fast charger has a capacity of 300 kW.
• Administration – The factory also houses all administrative units, from purchasing, product planning, and quality development to finance, business development, sales, and marketing.

Read more about our factory here.